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Privacy Policy

Privacy Policy

GrowSpan Consulting, LLC

Effective Date:

January 28, 2026
GrowSpan Consulting, LLC (“GrowSpan Consulting,” “GrowSpan,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, communications, SMS messaging, and professional services.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Name
Email address
Phone number
Company name and role
Any information voluntarily provided through contact forms, intake forms, emails, phone
calls, voicemail messages, SMS messages, or consultations

Communications Information

Records of emails, phone calls, voicemail messages, and SMS communications
Scheduling, appointment, and service-related communications

Website and Technical Information

IP address
Browser type
Pages visited and interaction data

Website and technical information is used for analytics, security, and site performance purposes
and does not typically identify you personally.

2. How We Use Information

We use collected information to:
Respond to inquiries and consultation requests
Provide consulting services and customer support
Schedule meetings and appointments
Communicate project updates and service notifications
Improve services and operational effectiveness
Maintain system security and operational integrity
Comply with applicable legal and regulatory obligations

We do not use personal information for unsolicited marketing campaigns without explicit consent.

3. SMS Communications

SMS Communications Policy

GrowSpan Consulting, LLC respects your privacy and is committed to protecting personal information related to SMS (text message) communications.

Consent to Receive SMS Messages

By providing your phone number and contacting GrowSpan Consulting, LLC via phone, voicemail, website forms, email, or other communication channels, you consent to receive transactional SMS messages related to your inquiry or engagement with our services. These messages may include voicemail acknowledgments, appointment coordination, consultation follow-ups, project updates, service notifications, and customer support communications.
SMS messages are sent from our business telephone number: (305) 690-0028

Initial Inquiry-Based SMS Responses

In certain cases, GrowSpan Consulting, LLC may send a one-time SMS message in response to a customer-initiated inquiry, such as a voicemail or phone call requesting information or a consultation. This initial message is limited to acknowledging the inquiry or facilitating follow-up communication and does not constitute ongoing SMS messaging.
Continued or recurring SMS communication is sent only after the customer provides explicit consent.

Message Frequency

Message frequency varies based on the nature of your interaction with GrowSpan Consulting.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. Opt-out requests are honored immediately.

Help Instructions

For assistance, reply HELP to any message or contact us directly at (305) 690-0028.

Mobile Data Sharing

GrowSpan Consulting, LLC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or consent data with third parties or affiliates for marketing or promotional purposes

4. Information Sharing and Disclosure

GrowSpan Consulting, LLC does not sell or rent personal information. Information may be
shared only:
With trusted service providers that support our business operations (such as communications or IT platforms), under confidentiality obligations
When required by law, regulation, or legal process
To protect the rights, property, or safety of GrowSpan Consulting, LLC, our clients, or others

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed fully secure, we take data protection seriously.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights and Choices

You may:

Request access to or correction of your personal information
Withdraw consent for communications at any time
Opt out of SMS messages by replying STOP

Requests can be submitted using the contact information below.

8. Children’s Privacy

GrowSpan Consulting, LLC does not knowingly collect personal information from individuals under the age of 13. If such information is identified, appropriate steps will be taken to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised  effective date. Continued use of our services after changes constitutes acceptance of the updated policy

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:
GrowSpan Consulting, LLC
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